Privacy Policy

Clickgo Digital is an Indian company based in Jhunjhunu, Rajasthan, running a shipping and growth platform for online brands. This policy covers our website, dashboard, app and tracking pages.

For merchant account details, Clickgo decides how data is used. For your customers’ order and delivery details, we act on your behalf to ship, track and support the order — you remain responsible for having permission to share them.

• Account details: name, email, phone, login and two-step security info.
• Business details: business name, GSTIN, PAN, KYC documents, bank details.
• Order details: customer name, address, phone, products, value and tracking.
• Payments: wallet recharges and COD records (we don’t store full card details).
• Usage: device, browser and pages visited, to keep the service secure and working.
• Support: messages, and any photos or videos you add to a tracking ticket.

• To book, track and deliver shipments and pay out COD.
• To verify your business and prevent fraud.
• To send order, tracking and account messages.
• To show analytics and improve Clickgo.

Only with services needed to do the job: courier partners, payment gateways, connected stores like Shopify, Meta (when you connect it), email and hosting providers. We don’t sell personal data.

Data is encrypted in transit, access is limited by role, and admin accounts use two-step login. No system is perfectly secure, but we act quickly on any issue.

We keep account and order records as long as your account is active and as needed for tax and legal reasons. Photos and videos added to tracking support tickets are deleted automatically 48 hours after upload.

Under the Digital Personal Data Protection Act, 2023, you can ask to see, correct or delete your data, withdraw consent, or raise a complaint. Email info@clickgo.in and we’ll respond within the time the law requires.

We use essential cookies and local storage to keep you signed in and remember settings, plus basic analytics. You can clear them in your browser, but some features may stop working.

Some providers may process data outside India. When they do, we use providers with proper safeguards and follow Indian law.

Clickgo is for businesses and is not meant for anyone under 18.

We’ll post updates here with a new date. For privacy questions or complaints, contact our Grievance Officer at info@clickgo.in or +91 89058 72971, Clickgo Digital, Near JB Shah College, Jhunjhunu, Rajasthan 333001.